Avenue Launches Custom Actions in Customer.io

Maayan Albert
May 6, 2022

Avenue users can now take custom actions with Customer.io directly from their Avenue Playbook.

Go beyond the alert. With Avenue you can automate the human coordination of how problems get solved in your organization, all the way through whatever action might resolve the issue (like triggering a Customer.io campaign!)

Skip the manual work and focus on handling the emergency, we’ll handle the rest.

Use Avenue to easily execute your team’s full response playbook by setting up workflows. Avenue notifications can now be escalated directly to creating a Customer.io campaign, by auto-populating the desired fields and triggering the send.

To use this new customization, first visit your profile settings (https://app.useavenue.com/account/settings) to connect Customer.io. Then, in any Monitor, simply select “Customer.io” as a notification endpoint, and fill out the form that appears before you.

Happy Monitoring! 🚀


What is being released today?

Custom actions with Customer.io

What third party APIs are currently supported?


Does Avenue intend to roll out support for more third party APIs?

Yes! Stay tuned for a few more and check your Avenue workspace’s settings for a sneak peak.

What kind of content can be placed in the mappings?

Users can inject data from their monitor runs as well as hard coded content.

Are webhooks supported as trigger origins as well as SQL queries?


Where can I sign-up?

Get started today

Product Engineer