Ops teams serve several important roles, from identifying and addressing bottlenecks to building useful internal tools. No matter what, they’re thrown into messy, loosely-defined spaces and act as the front-line firefighters left to solve every problem. Worse, their toolkit is reactive, inflexible, or stale. Ops teams rely on haphazard dashboard sweeps to understand what’s going on and poorly maintained Google Docs to reference how to solve issues.

That’s why we founded Avenue. Startups and enterprises alike connect Avenue to their core data systems and use Avenue to receive real-time alerts about the things that matter to their business, take action through defined, easy-to-manage SOPs, and track the efficiency of their operations.

Cofounders, Justin Bleuel and Jeff Barg, created Avenue after their experience working with operations teams at Uber Eats and Amazon. Justin and Jeff built internal tools to improve visibility, tracking, and efficiency for the ops teams they worked with and realized the need for a product to fill this void for other ops teams.